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About

We’ve been delivering quality print for 25 years, working with clients across the UK who trust us to get it right. From small businesses to national organisations, we approach every job with the same level of care and commitment. We offer clear advice and hands-on support from start to finish, making sure you always know where things stand. Whether you’re new to print or know exactly what you need, we’ll make the process straightforward and stress-free.

Who we are

New Era Printing team started 25 years ago, becoming one of the UK’s first specialists in digital print. From day one, our goal has been simple – to offer fast, high-quality print with a genuinely personal service.

Over the years, we’ve grown with the times. But we’ve always kept the same hands-on approach and the same belief: that real relationships, attention to detail, and reliability matter just as much as the finished product.

Many of our clients have been with us since the beginning – and we’re proud of that.

Our commitment to the environment and social value

We believe that good business should have a positive impact – on people, the planet and the wider community.

In 2019, we set ourselves a clear objective: to keep our carbon footprint lower than our competitors and continually adapt our production processes to be as green as possible. We’re now working to formalise that goal through a structured policy that moves us towards Net Zero.

This includes making sure our suppliers support those same values – providing transparency around their own Net Zero commitments and reflecting them in their contracts and pricing. We’re not perfect, but we’re making steady progress and holding ourselves accountable along the way.

We also take social value seriously – supporting ethical sourcing, fair working practices and a strong, people-first culture in everything we do.

Our way of working

What we value influences how we work and the people we choose to work with.
  • We’re a tight-knit experienced team — we deliver a positive, “can do” attitude.
  • No job is too big or small – every project receives the same level of care and commitment.
  • We go the extra mile – nothing is ever too much trouble.
  • You’ll be guided through the process – with clear, friendly support at every stage.
  • We help you make informed decisions – to get the best results.
  • We don’t just deliver print – we deliver peace of mind.

Our values

What we believe in shapes how we work – and who we work with.
  • People first – We build relationships, not just orders
  • Honesty always – We say what we’ll do, then we do it
  • Pride in the product – Quality matters, every time
  • Care for the planet – We’re working towards a lower carbon future
  • Giving back – We value community and social impact
  • Reliability always – We keep our promises and earn your trust
I have dealt with the New Era team for quite some time now and can never fault them on their exceptional service. I tend to leave things last minute and they never let me down with a fast turn round of my orders without ever compromising on quality. I have no hesitation in recommending New Era Printing!
New Era customer

Board of Directors

Ian Relf
Chairman
As Chairman of the company Ian has accumulated a lifetime of experience in the Print Industry.

Driven by a passion to keep ahead of trend, Ian has since the arrival of the first web printing press in the UK back in the 60’s, always had a keen interest of the latest technology and his knowledge of both printing and finishing equipment is encyclopaedic.

Added to this his experience in running printing companies is unrivalled. He was responsible for the implementation of the first daily newspaper printing company in Nigeria and following the success of that he moved to Saudi Arabia where he was responsible for running the government press and simultaneously the print adviser to the Saudi Government.

On returning to the UK he continued to be trend setter establishing with Chris one of the first dedicated digital printing companies in the UK.
Chris Henderson
Director
With overall responsibility for sales and customer services Chris is the “front of house” of New Era and first point of contact.

With years of experience Chris is passionate about our customers and the experience they have when dealing with the company.

Whether it be discussing marketing strategy and design briefs, to specifying the right materials for the jobs, Chris is very particular to ensure our clients are provided with the best solutions in response to their enquiries.

Interests: Rowing, Rugby and Cricket with a work hard, play hard attitude.

Greatest sporting achievements: National Rowing Champion and competing at Henley Royal Regatta.
Marcus Clapton
Director
Overseeing all prepress, studio and design, Marcus has worked in typesetting, design and print for over 35 years, building and maintaining strong relationships with our clients. Attention to detail, customer satisfaction and efficient workflow are a priority.

Working with clients to achieve best results either from supplied artwork or discussing requirements to create fresh, new designs across a wide range of media.

Interests: Football, Rugby & Hockey – having played for over 25 years and also loves a good walking weekend with a couple of pints at the end.
Gary Morgan
Director
As operations director, Gary oversees all aspects of day to day running of the company. Estimating, job creation, all procurement, through to production, despatch and preparing information for accounts.

Having worked in the industry for over 40-years, studied printing at Matthew Bolton (Birmingham) as part of National Graphics Association (NGA). Progressed from operating multiple colour Heidelberg & Roland presses, implementing Management Information Systems (MIS), head of procurement and production manager. With over 16 years in print sales, enjoyed working closely with clients on multiple large projects in advising best solutions within budget and timescales.

Interests: Football, Cricket, Cycling, Bowling and Darts. A continued long-suffering Shrewsbury Town F.C. supporter. Enjoys a good walk, wine, food, extended weekends and holidays breaks. A newfound love of Latin and Ballroom dancing, proves you’re never too old to learn something new.

Ready to talk?

Do you have a big idea we can help with?

The best creative ideas can only be had through collaboration, so we encourage our clients to speak with us directly, ensuring that the right advice is given and our clients receive their perfect printing and marketing materials.